BEDRUG 30-DAY MONEY-BACK GUARANTEE
Because we are so sure you are going to love your new BedRug product, we offer a 30-day money-back guarantee and limited lifetime warranty. We are confident that you will love your BedRug, and our history can show it. The proof is in the product!
In the first 30 days, if you don't like it we'll buy it back!
Policy and Procedure:
If you, the BedRug purchaser, decide at any time during the first 30 days of ownership (calculated from the date of the retail store sales receipt) that you are not satisfied with the BedRug for any reason, you may return the BedRug to the original place of purchase. The original place of purchase will refer to the following procedure to return the BedRug.
1. Contact BedRug, Inc. Customer Service Department at 1-800-462-8435 and request a "30-Day Money-Back Guarantee" return form. The return form can be emailed, faxed or mailed. A copy of the proper procedure to re-box the BedRug will be included.
2. Return the completed form and a copy of the retail sales receipt including date of purchase to BedRug, Inc., Attn: Customer Service Department.
3. Upon receipt of the return form at BedRug, a "return authorization number" will be issued. This number should also be given to the retail customer.
4. Return the product to BedRug, Inc., clearly writing the Return Authorization Number on the outside of the return shipping box. Note: It is critical that the BedRug is rolled correctly, fabric to the outside and foam on the inside of the roll. Failure to roll properly may result in damage to the BedRug and the possibility of voiding this reimbursement agreement. Contact Customer Service for assistance in packaging the BedRug.
5. Upon return of the product, BedRug, Inc. will issue a reimbursement check in the amount charged for the BedRug on the original sales receipt issued in the name of the retail customer, (person or company indicated on the original sales receipt). The check will be mailed to the original place of purchase. The mailing address of the original place of purchase on the sales receipt is the address to which the check will be mailed. Please allow 4 to 6 weeks for the refund to be processed.
6. Upon presentation of the reimbursement check to the retail customer, the Jobber or Dealer (place of purchase) will return the BedRug or the BedRug logo cut from the bulkhead as directed by the Customer Service Department.
NOTICE: BedRug Inc., reserves the right to change or modify the terms and procedures relating to the 30-Day Money Back Guarantee at any time, without notice.
LIMITED LIFETIME WARRANTY
BedRug, Inc., warrants all products for pickup trucks and vans to be free from defects in materials and workmanship. BedRug bed liners will be warranted for the duration of the vehicle ownership by the original BedRug purchaser. The terms of this warranty may vary from state to state. You may have rights under specific state laws that differ from the terms of this warranty. Proof of purchase will be required for warranty service. Customer modifications and/or improper return packaging of the product may void this warranty. Product should be cleaned before return. For warranty instructions, returns and packaging contact BedRug Inc., Customer Service at 800-462-8435. Labor and shipping are not covered under the terms of this agreement.
3YR LIMITED WARRANTY
BedRug Inc. warrants BedRug® and BedTredTM products for Jeep® vehicles for three years from the original date of purchase. Warranty is limited to the original purchaser and is not transferable. Product is warranted to be free from defects in materials and workmanship. The warranty is void if the product has been damaged by accident, unreasonable use, neglect, improper service/installation/removal, modifications, acts of God, normal wear and tear, or other causes not arising out of defective materials or workmanship. Consequential and incidental damages are not covered under this warranty. Warranty does not cover labor, the cost of shipping, or cost of returning the product for warranty service or inspection. The terms of this warranty may vary from state to state. You may have rights under specific state laws that differ from the terms of this warranty. Proof of purchase will be required for warranty service. Product should be cleaned before return. A return authorization number must be obtained prior to returning any product. For warranty instructions, returns, and packaging contact BedRug Inc. Customer Service at 800-462-8435.
Jeep® is a Registered Trademark of Chrysler L.L.C.